Phone: (669) 888-8000
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Google and Mega Loans reviews
Shelli ChambleyMar 22, 2023 3:50 AM
My buyer got a great rate on an investment property! And The Loan Factory was incredibly efficient while keeping us informed the whole way. Very impressed!
Hyoung KangMar 20, 2023 2:06 PM
Minh HuynhApr 7, 2023 10:03 AM
the process is smooth, and my clients are happy with the process.
Danny Hieu LuongApr 21, 2023 12:27 PM
Everything is great.
Susan ReddingApr 13, 2023 1:57 PM
Excellent experience. Great communication, professional employees, and we closed on time!
Jody MoebiusApr 12, 2023 11:53 AM
Excellent service. Always available if I needed to call. Smooth transaction. Quick close within 30 days conventional loan. Highly recommend.
Michael RowlandApr 18, 2023 8:00 AM
Dave and the Team really put the effort and work in to make my clients loan close in record time.
Lupita FulghumApr 19, 2023 9:40 AM
Great experience, always in communication for any questions
D'Anne KinCannonMay 1, 2023 9:52 AM
Most of my interaction was with Steve although, Teena did check in a couple of times. Steve did a great job of getting this closed timely. I was very happy with his work. If it doesn't show I am rating them a 5
Kristeb FerraliMay 24, 2023 7:19 AM
It was a pleasure working with Teena and all of the staff at the Loan Factory! My calls and emails were answered promptly...Personal friendly service. Thank you for fast professional service!
Tony TranMay 11, 2023 2:07 PM
Thanks, the team to help me closing this transaction on time. I will recommend more buyers in the future for your serves. Great job and on time.
Na NaMay 25, 2023 9:50 AM
It was really great working with Tom Le on this file , He has great sense of urgency and great team player Thank you, Tom for your help
Bao NguyenMay 18, 2023 7:56 AM
The closing took a very long time. The signing process only took a little over a year. However, after all the papers were signed, we had to wait for the loan to be approved before we could leave . That took over a hour as the person at Loan Factory left for lunch! Every one had to wait for more than an hour to get the all clear from Loan Factory.
Catalina CollinsMay 30, 2023 3:18 PM
This rating is ONLY for MATT HANG. He was the one I dealt with throughout this entire process and who made it happen. I briefly spoke with Don at the beginning, when the buyers offer was accepted. I never spoke with Thuan Nguyen. MATT HANG was amazing and extremely capable. Although it appeared that he did not have a lot of experience, he took charge, learned, and made sure the deal closed. I've been in this business for 20 years. Matt Hang has what it takes to be successful.
Milia Trang DoJul 13, 2023 4:29 PM
Thuận and his staff are beyond awesome. They went extra miles to make sure the file was clear to close. Dennis was one of the best , he was so sweet, skilled and very flexible. with Highly recommended loan factory.
Don DiepJul 14, 2023 2:28 PM
Minh VoduyJul 19, 2023 8:03 AM
Amy TepJul 24, 2023 9:50 PM
I strongly advise the LO/PROCESSOR get more acquainted with how COUNTER-OFFERS work and applied in a transaction rather than arguing with a top producing again how contracts are binded. Learning is important.
Justin CoveyAug 3, 2023 8:44 AM
I am a realtor here in the Smoky Mountains and want to give the whole team at The Loan Factory great thanks for doing an outstanding job communicating and being professional in every part of the home buying process. Everyone was very nice and responded promptly. Thanks again to Matt and Jayden!!
Debbie MedfordJul 31, 2023 7:45 AM
This is the 2nd time I have had a buyer use loan factory and each time has gone very smoothly! All 3 of you have been fabulous to work with
Kelly MaturinAug 11, 2023 8:12 AM
answers questions quickly and gave good directions. He came in on the middle of the process and communicated well.
Perry NguyenAug 10, 2023 11:28 AM
MIKE QUANG TRINHAug 24, 2023 2:26 PM
Very professional and answered questions promptly!!
Michelle NguyenSep 14, 2023 8:49 AM
Minh VodaySep 14, 2023 12:56 PM
Nice work anh Thuan!!!
Johnna HancockSep 22, 2023 11:02 AM
What a great job you did for my clients. You're rocked and are extremely great at your job. Do not change a thing!!
Amy HendrixSep 18, 2023 11:30 AM
Thuan and his team did a great job! I get nervous when my clients choose an "online" lender but it worked out great! Much better than experiences I have had in the past with similar companies.
Ha PhamSep 25, 2023 7:34 PM
Special thanks to Thuan Nguyen and the team. As a first home buyer, I was amazed at their professionalism and patience. My doc was prepared carefully and I am totally pleased with every step that we’ve gone through. Shout-out to one of my best assistants during this journey - Linh. She is a whole package of dedication and enthusiasm. She provided such a good care for my case and I could not thank her enough for helping me during the whole process. I would love to recommend this team to every single one who wants to get their loans done quickly and effectively. Love them!
Erla Navil GonzalezSep 28, 2023 10:16 AM
Good services and much attention to clients, I would recommend them
Minh VanOct 5, 2023 10:14 AM
Teena is absolutely amazing! I can't even begin to express how grateful I am to have had the opportunity to work with her as my loan officer. She is simply the best, hands down. Her expertise and dedication are unmatched, and she always goes above and beyond to ensure that her clients are well taken care of. Trust me when I say, Teena is the real deal!
Pratik Damodar ShettySep 30, 2023 1:04 PM
Thuan Nguyen served as the primary loan officer for my mortgage, and his expertise and commitment were instrumental in making my home purchase a smooth and successful experience. I highly recommend Thuan for his exceptional service and support throughout the process.
Toan TranOct 5, 2023 7:27 PM
The team was very friendly, helpful, knowledgeable, and professional.
Quang TranSep 29, 2023 4:01 AM
Professional, trust and patience are all I can feel when I work with them. You can have the best rate and very smooth closing process from Loan Factory. Thank tí Teena, Hoai and others team members.
Mel PhanOct 3, 2023 12:38 PM
Steven NguyenOct 11, 2023 9:41 AM
Thuan Nguyen and Kevin Huynh are the best, they helped me to get the best package for my loan. Highly recommended for home loan in the market
Keith Ky NguyenOct 3, 2023 11:15 AM
I am very happy with the services. I am also very happy with the staff willing to take time and explain in detail for me the process the loan work. Thank you
Thao-Quyen H HoOct 5, 2023 7:47 AM
The process is longer than I think :) but the team is great and helpful. Thanks Thuan Nguyen, Linh Hua and your team :).
Hien LeOct 10, 2023 10:23 AM
Your team is amazing, specially Vivian Vo. I knew 5 people in my company was doing the business with you. They were all happy with your service. Thanks for your help and looking to refinance my house in the future when the interest rate will be low.
Christine BeckendorfOct 11, 2023 9:23 AM
I loved how involved everyone was with getting this loan clear to close! Communication was top notch.
Mar Joshua MorandarteOct 10, 2023 3:25 PM
I really love working with anh Thuan, He's one of the best LO that I worked with so far, I would love to work with him in the future as well
Ashley StewartOct 17, 2023 8:20 AM
Very efficient and easy to work with. Everything was handled in a timely manner and email updates were given through out the entire loan process.
Tom LeOct 16, 2023 8:30 AM
Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you
Tiffany Thao My NguyenOct 18, 2023 10:27 AM
Gilbert and Teena very friendly professional super fast service and done wonderful job! Tiffany family thank for Loan Factory highly recommend for my friends and family ❤️🥰
Jason Tri LyOct 19, 2023 9:13 AM
Experienced, do great work. Thank you for your help…………………😀👍👍👍👍👍
Ryan DomingoOct 20, 2023 1:15 PM
Thank you so much Thuan for helping out with this file! Truly appreciate your responsiveness.
Vivian VoNov 1, 2023 12:14 PM
It is a pleasure to work at Loan Factory. I learned a lot from our team. Great platform.
Tho Duc HoOct 27, 2023 7:05 PM
I sincerely thank the loan factory team, the way they work is very fast, and dedicated, especially Natalie, she is very dedicated and thoughtful. Thank you for everything.
Stephen TramOct 30, 2023 10:11 AM
Juvelyn ErasNov 3, 2023 6:49 AM
Sammy Y Dieu-LaoNov 1, 2023 10:07 AM
Helen NguyenOct 30, 2023 7:05 AM
Anh Thuan was supper helpful and supportive during the process. Thank you!
Hoai NgoOct 31, 2023 8:48 AM
Randy Thang NguyenNov 8, 2023 9:16 AM
Linh HuaNov 9, 2023 10:08 AM
Marcus NguyenNov 9, 2023 1:37 PM
Shiela Marie GulfanOct 31, 2023 11:49 AM
Trang NguyenNov 6, 2023 1:32 PM
Kathleen Ramos GasmenOct 31, 2023 2:21 PM
Jasmin BaguioNov 8, 2023 1:37 PM
Jake TranNov 9, 2023 2:37 PM
5 star ⭐️ Very attentive to making sure everything needed is done. Thank you for your time and efforts
Will Thinh LeNov 9, 2023 3:15 PM
Crista FuentesNov 9, 2023 6:33 AM
Kevin HuynhNov 9, 2023 1:42 PM
Working alongside Thuan Nguyen has been a pleasure. Their dedication is commendable, consistently delivering high-quality work. Thuan's collaborative spirit greatly benefits our team, always willing to lend a hand and share insightful ideas. Their positive attitude and professionalism make Thuan a valuable asset. I appreciate Thuan Nguyen's contributions and look forward to continued collaboration
Alisia DoNov 8, 2023 12:09 PM
My pleasure to work with her!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Karl LaloNov 6, 2023 5:35 AM
I wanted to highlight Thuan's exceptional professionalism throughout the entire process. She was attentive and proactive at every step.
Dinh PhamNov 7, 2023 11:11 AM
great job getting the file final closed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Matt HangNov 9, 2023 2:21 PM
Thank you for the opportunities! ..............................................................................
Natalie NguyenNov 9, 2023 3:15 PM
Jayden VoNov 8, 2023 9:55 AM
Khoi NguyenNov 13, 2023 10:27 AM
Teena NguyenNov 9, 2023 10:16 AM
The team was very friendly, helpful, knowledgeable, and professional
Leon VoNov 7, 2023 6:53 AM
Steve Thai NguyenNov 9, 2023 9:33 AM
Great LO ,
Hai DaoNov 15, 2023 7:54 PM
5 star ⭐️ Very attentive to making sure everything needed is done. Ty for Your time and efforts
StefanNov 16, 2023 8:31 AM
Lender was communicative and easy to work with. They were clear with buyers too.
Van Thi Thanh HaNov 15, 2023 8:06 AM
Supper nice - Quick and always support. Highly recommended Van Ha. 5 stars for Thuan Nguyen
LE MINH TRANG NGUYENNov 20, 2023 4:43 AM
I am pleased to work with your team. Thank you so much for your support.
Ann NguyenNov 24, 2023 1:19 PM
Tenika Sherron WhiteNov 20, 2023 3:36 PM
The best experience hands down and the smoothest transaction!!! I would do it again!
Stephanie DuongNov 28, 2023 5:22 PM
Super quick in solving problems . I definitely recommend Thuận Nguyễn and Loan factory to another realtors and buyers.
Thoi Minh PhanNov 28, 2023 4:45 PM
Thank you for your services , special to Thuan Nguyen- Kevin Huynh- Lily Le - Michelle Nguyen .
Gaurav VaishNov 28, 2023 6:16 AM
Trang The PhamNov 29, 2023 4:30 PM
10/10 would recommended. Don, Celine, Randy, Larry was extremely professional, and they are true experts in their field.
Michael Jason WillisNov 30, 2023 6:46 AM
Loan Factory was awesome. I am a real estate investor and I needed to refi two of my duplexes. This wasnt an easy task since I needed layered LLCs to be allowed. Not only did Loan Factory find someone that allowed layered LLCs but they also identified the best loan type for my properties -- which happened to be DSCR. I would highly recommend this company and plan on using them many times in the future for buying and refi of my properties.
Kent D TranDec 4, 2023 9:17 PM
Loan Factory It’s TheBest Of The Best for all your Mortgate Loan, all teamwork so efficiency, sweet talk, happy. This is 2nd time of my loan and I’m very satisfied, Thank you so much
Huy LamDec 4, 2023 3:02 PM
Very easy to work with, the whole team is very communicative and the whole process was easy
TUYEN TRADec 1, 2023 7:27 PM
I am a real estate investors. I have been doing loan many times with many lenders/agents. Loan Factory messed up my application and I had to reapply again. In addition, many errors in their documents to catch. It was a nightmare. I will not return nor recommend any friend.
Bryant TranDec 4, 2023 3:31 PM
Thuan and his team at Loan Factory were very helpful, respectful, efficient, and knowledgeable! They serviced us even during off hours. We are very pleased and would definitely recommend everyone to work with them for your loan needs. Thank you again for all of your help and expertise!
Kaylee PhamDec 7, 2023 10:52 AM
We had a great experience working with Thuan's team. His team always staying on top of tasks to meet all deadlines. As well as staying competitive with the current market. Making sure the customers get the good deal. Thank you for all the efforts your team put towards our transaction. We had a very pleasant experience working with your team!
Dang Minh NguyenDec 8, 2023 9:17 AM
Working alongside Thuan Nguyen, I've experienced unparalleled professionalism and dedication. Thuan's expertise as a Loan Originator is truly impressive, seamlessly guiding clients through the complex lending process. Their meticulous attention to detail and commitment to client satisfaction set them apart. Thuan's communication skills and ability to navigate challenges make every transaction smooth and stress-free. As a Loan Originator Assistant, I'm inspired by Thuan's leadership and grateful for the opportunity to contribute to their successful endeavors. Thuan Nguyen is the epitome of excellence in the world of lending.
William LeeDec 8, 2023 11:39 AM
Brian and Dang was extremely helpful and responsive to all the questions that I had. Their responses to my questions were quick and informative, I was extremely satisfied with their services and they always had a great attitude. Any documentation requested were always very detailed and organized which made it easy for me to understand what I needed to provide. I would definitely recommend Brian and Dang to my friends and relatives.